Terms of Service

Effective Date: [Insert Date]
Website: https://vivadiy.shop
Company Name: VivaDIY
Contact: papayawowusu@gmail.com| WhatsApp: +852 62664791

Welcome to VivaDIY. By accessing or using our website, you agree to comply with the following Terms of Service (“Terms”). Please read them carefully before placing an order or using our services.

1. Account Registration

Users may create an account to make purchases, track orders, and access personalized features.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, complete, and up-to-date information.
You must notify us immediately if you suspect any unauthorized access to your account.

2. Orders and Payment

All orders are subject to acceptance by VivaDIY.
Prices are displayed in USD (unless otherwise specified) and are subject to change without notice.
Payment must be completed through our secure payment gateway at the time of purchase.
We accept payments via approved methods, including credit/debit cards and PayPal.
You are responsible for any taxes, duties, or fees applicable to your order in your country.

3. Shipping & Delivery

We ship worldwide, and delivery times vary depending on destination and shipping method.
Estimated delivery times are provided for reference and are not guaranteed.
VivaDIY is not responsible for delays caused by customs, courier issues, or events beyond our control.
You are responsible for providing accurate shipping information.

4. Returns & Refunds

Customers may request returns or refunds in accordance with our Shipping & Returns Policy.
Returned items must be unused, in original packaging, and in saleable condition unless defective.
Refunds will be processed after receipt and inspection of the returned items.
Shipping fees may be non-refundable unless the return is due to our error.

5. Product Information

We strive to provide accurate product descriptions, images, and specifications.
Minor differences in color, size, or appearance may occur due to monitor settings, lighting, or handmade nature of products.
Customers acknowledge that DIY materials and craft supplies may vary slightly from images.

6. User Conduct

By using our website, you agree not to:

Violate any laws or regulations.
Attempt to interfere with the website’s operation or security.
Upload or distribute malicious, offensive, or illegal content.
Misuse our services for commercial purposes without permission.

7. Intellectual Property

All content on the VivaDIY website, including images, text, logos, and designs, is the property of VivaDIY or its licensors.
You may not reproduce, distribute, or use our intellectual property without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, VivaDIY shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of our website or products.
We do not guarantee that our website is error-free, secure, or uninterrupted.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong (or specify your jurisdiction).
Any disputes shall be resolved through amicable negotiation or in the competent courts of the jurisdiction.

11. Changes to Terms

VivaDIY reserves the right to update or modify these Terms at any time.
Updated Terms will be effective immediately upon posting on the website.
Your continued use of the website constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Email: papayawowusu@gmail.com
WhatsApp / Tel: +852 62664791
Website: https://vivadiy.shop